DIAL OUR INFORMATION LINE Mattoon (217) 235-9550 Toll-Free 1-877-584-6060

Dial the VoiceAccess telephone number from any phone. After a brief introduction, you will be presented with a list of options. 

Your choices are: 

1 For Checking
2 For Savings
3 For CDs
4 For Loans
5 For Product Spotlight
8 For System Tutorial 
0 To Transfer to Customer Service

You may "say" or "press" the appropriate number, as shown above, on your telephone keypad. Remember to wait for the beep before speaking.

After you have made your selection you will be asked to enter your account number and security code. By "voice", say each number after the beep. Your account balance will be played automatically. It's that simple!

1. Checking 
   a. Current and Available Balance
   b. History of Withdrawals and Deposits
   c. Lookup by Check # or amount
   d. Receive a Statement by fax
   e. Transfer Funds
   f. Previous and Current Year’s Interest
   

2. Savings
   a. Current and Available Balance
   b. History of Withdrawals and Deposits
   c. Receive a Statement by fax
   d. Transfer Funds
   e. Rate Information
   f. Previous and Current Year’s Interest
   

3. CD’s
   a. Principal Balance
   b. Maturity Date
   c. Date/Amount of Last Interest Payment
   d. Date/Amount of Next Interest Payment
   e. Interest Information
   f. Previous and Current Year’s Interest
   

4. Loans
   a. Current Balance
   b. Date/Amount of Next Payment
   c. Date/Amount of Last Payment
   d. Payoff Information
   e. Maturity Date
   f. Previous and Current Year’s Interest
   

5. Product Spotlight
   a. Product Information
   b. Community Service Messages
   c. Other Bank Information

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